Setting Up Quickmail Email Automation
Sign up for a Quickmail account or a free 14 day trial to test out the service at https://quickmail.io/ (requires a Gmail/GSuite email account).
Once you’ve created an account, integrate Close.io with your new account by going to Quickmail > Add-ons > Close.io
- Find your Close.io API by clicking on your name in the top right of Close.io > Settings > Your API Keys. Copy and paste the API Key you see (or generate a new API Key if you don’t have an existing one.)
- Go back to Quickmail. Click Settings > Add-ons > Close.io, then click the “Enable Close.io Integration for the Team” slider, and paste the API key from Close.io into Close.io API box.
Now you’re ready to create your first sequence in Quickmail. Go to the Sequences Section in Quickmail.io > Sequences List > Create a Sequence. There's a more detailed guide on creating Quickmail.io sequences here.
Step 4 (optional)
Once you’ve created the amount of emails for your sequence, you can select to have a task triggered in Close.io when a prospect goes cold (which is when a prospect doesn’t respond to your sequence and there are no steps left to execute). To do this, view the Sequence > click Menu > Settings > scroll down until you see this: “Create a task in Close.io…” enable it by clicking the slider.
Once you’ve created the amount of emails for your sequence, you can select to have a task triggered in Close.io when a prospect goes cold (which is when a prospect doesn’t respond to your sequence and there are no steps left to execute). To do this, click Settings from the menu at the top of your sequence and scroll down until you see this: Check the box next to “Create a task in Close.io…” and hit save.
After a few minutes (10 minutes at most), QuickMail will sync with Close.io and you will see new custom fields at the bottom of every lead page when you click Add next to Custom Field section. If you don’t see these, make sure to reload your Close.io app.
From these custom fields, you can choose which sequence you want to start on the lead page and which contacts should be entered into the sequence (1st contact, 2nd contact, all contacts. Once you fill out the first two drop downs, Quickmail will begin the sequence. After a few minutes, Quickmail will automatically add a note on the lead with the information about which sequence you added and which users, along with a hyperlink to the prospect in Quickmail.
Because of Close.io’s two-way sync and Quickmail’s custom SMTP option, every email you send will show on the lead page. Quickmail will automatically remove a prospect from the sequence if they reply. And if you turned on the task feature (indicated in the notes above), if a prospect goes cold, you will receive a task notification in Close.io that reminds you to follow up in a manual way, or add the contact into a new sequence.
Quickmail will also track email opens. Note: Close.io's open tracking will not apply to Quickmail.io emails, since those messages are sent from Quickmail.io's platform and not Close.io
You can use the “@QuickMail Sequence Target Resume Date” field to resume sequences to prospects whose follow-ups have been cancelled (example: prospect responded or manually cancelled from Quickmail.io). No need to fill out the “@QuickMail Sequence” value when resuming follow-ups.